Privacy Policy

At Crosstown Psychology and Wellness Clinic we are committed to safeguarding and upholding the highest industry standards when it comes to protecting the privacy and the confidentiality of our clients, treatment providers, and users of our website. This privacy policy describes how we collect, use and delete your personal information specifically related to your use of our website.

Personal Information we collect from you, and how we use it

We only collect information that you voluntarily provide through two channels on our website.

• The contact form. You can initiate contact with our clinic directors (Dr Nadia D’Iuso and Dr. Debora D’Iuso) by completing the online contact form, and providing your name, email address and any additional information you would like to provide.
• Email subscription list. You can provide your name and email address if you would like to sign up for our mailing list to receive information about our clinic and services.

We only use this information for its intended purpose, being to communicate with you. Your information is not shared with third parties without first obtaining your explicit consent, unless we are required to by law. By signing up to our email subscription list, you agree to receive communications from us, which may include promotional emails. You can stop receiving emails from us by managing your preferences here or sending us an email at info@crosstownpsych@hushmail.com. We only keep information you provide to us for as long as we need to fulfill its purpose, then we delete it, unless we are required by law to keep it longer.

Website users can also contact us by calling our clinic directly.

Links and Social Media

Our website may feature links to external websites. However, we are not responsible for the content of any website we link to, and external sites are governed by their own Terms of Service and Privacy Policies.

We are active on Instagram. Any information, communication, or material you submit to us via social media platforms is done at your own risk without any guarantee of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

Security

Our website uses HTTPS encryption to protect personal information provided by you when you use our website. HTTPS encryption encrypts data that is entered by website visitors and sent between users and our website.

Modifications to this Privacy Policy

This Privacy Policy may be updated from time to time, and in such case, a new version will be published on our website. Your continued use of our website after changes are made constitutes your consent to it.

Terms of Service

Please review our Terms of Service, which also governs your visit to our website.